Return and Exchange Policy

  • Return Conditions:
  1. Items must be returned within 7 days of purchase.
  2. Products must be in their original packaging with tags intact.
  3. Only unused and undamaged items are eligible for return.
  • Return Process:

  1. Contact our customer service team within the specified 7-day period, providing your order number and reason for return.
  2. Our customer service team will provide you with return authorization and detailed return instructions.
  • Refund Method:

  1. Upon receiving and verifying your return, we will process the refund as soon as possible.
  2. Refunds will be issued through the original payment method or as per your selected preference.
  • Exchange Policy:

  1. If you need to exchange a product, contact our customer service team within the specified period.
  2. Exchanges will be arranged based on product availability and your preferences.
  • Special Notes:

  1. Shipping fees may not be refundable; please consult our customer service team for specific details.
  2. Some items may not be eligible for return or exchange; refer to the product page or contact our customer service team for details.

    We are committed to providing you with an excellent shopping experience. If you have any questions or need further assistance, feel free to contact our customer service team at any time.